Here’s Joanne McNeil’s positive (kind of?) take on it all. As she succinctly summarises in her recent newsletter, “you own your email/there’s no Zuckerberg of email/what you actually hate about email is work”.
In defence of email, the tech marvel we couldn’t do without: Joanne McNeil – The Guardian
Email – built collaboratively for the public – is just another casualty of work that demands 24-hour availability and cordial performance. It’s an example of how “things we used to keep for ourselves”, as Sarah Jaffe writes in her book Work Won’t Love You Back, “are suddenly in demand on the job, including our friendships, our feelings, and our love”. Those who were online in the 1990s and 2000s might remember when the messages in their inboxes were delightful, curious and thoughtful. The joys of email were easier to appreciate when users primarily communicated with friends and family through it.