An unhealthy medical market

Why doctors still use pen and paper
This is a generic problem in society. We have lots of information, and we don’t always know what to do with it. Your doctor, your nurse, is not prepared to process the information they already have. It’s already overwhelming. And adding more in will just make it even more anxiety-provoking and overwhelming.

Hadn’t really thought about this point of view before. But surely this is the reason to move more online, not to stop from doing so?

iMeh

Some context: For large parts of my working day I’m sitting at my PC reading and writing e-mails, Word things, database things. I also sit and read/write in the canteen with a cup of something. And at various points throughout the week I go to meetings where I also do the sit/read/write/drink-tea thing.

Sheets of A4 are involved quite heavily in all that, and I was asked if the paperless theme I’m so keen on when discuss the department’s systems and processes could be extended to my own ways of working. So I borrowed an iPad.

I’ve had it for over a week now and feel decidedly meh about it (if that’s not a contradiction).

Overall? Interface; nice. Access to the Word files I need; a faff, Dropbox notwithstanding. Ability to take notes and scribbles; still not as good/quick/free as a pen and paper.

I’ve found that I’m more likely to keep on top of my e-mails with it (which I’m guessing is a good thing?) and it’s very handy to have a fuller web with me when out and about, but if I was just looking at it as a way of cutting down the paper when I’m away from my desk, I think I’ll pass.

What would help more would be a netbook, I think. Something I can access my stuff on more easily. Something read/write. I’ve no doubt that there are many app(lication!)s out there that can help with that, but I’m just not sold enough on the notion to invest time and energy in searching them all out.

And that VMware View app(lication!) I had a go with. I was really excited about that and loved being able to connect to my desktop to get at my shared folders and files (hang on a minute, you mean- just like a laptop?). I could run Word and Excel, and even Access on it (like a laptop?), and being able to log in to our student records system (like you can do on a laptop?) has come in handy a couple of times. But, dear me, what a pain without a proper keyboard. Or a proper mouse. Just little things like the tab key, or F5 and F6 can make a big difference to your experience of something if they’re not there. Very frustrating, like trying to type wearing mittens. I’d imagine.

PS: My initial unease with this iPad, from an interface design point of view, has become clearer thanks to this BBC news story about Jonathan Ive and Blue Peter. Apparently there’s a word for it, skeuomorph:

It has been widely speculated that Sir Jonathan might now shift the Apple’s software away from its reliance on “skeuomorphic” textures and effects – in other words stop trying to make its apps look like their real-world equivalents. [Link]

Not before time.

Patchy first impressions

eye-patchI’m all for paperless this and online that at work, in terms of the systems and processes I try to roll out in place for the people I work with and for, but I was asked to put my money where my mouth is and remove the paper from my own ways of working.

I love lists, and those lists tend to be paper-based. It wasn’t so much those that I was asked to look at (thank goodness), but how I deal with all the reports and papers for the meetings and committees I go to. I did have a look at this before, but with not much success, so I agreed to have another go and asked our IT dept to lend me this here iPad.

Now I’ve had iPhones for a while, and have been a fan, but this is the first time I’ve had a proper go on an iPad, and I’m finding it a little frustrating.

Yes, the interface is all lovely, pinching this and spinning that, but that distant art student in me still has a problem with its schizophrenic approach to design: wonderful hardware, sleek, shiny, minimal, parred down, distinctive; but the software? ‘Notes‘, written on yellow pretend paper, complete with pretend perforation and pretend red margin, set in some kind of pretend leather folio, complete with white pretend stitching round the outside? ‘Contacts‘, set in a similar pretend address book, with pretend pages held together with pretend stitching along the pretend spine? I know that there are other work-related app(lications) out there that aren’t as bad, but still.

The thing that really jumped out at me, though, were those small pretend-raised lines under the F and J keys, ostensibly there to help the touch typists locate the home keys. I mean! The thing with the moveable split keyboard notwithstanding, that still feels wrong, right?

So no, I’m not sure I’m going to get on with this iPad.

links for 2010-01-27

links for 2009-12-16

  • “Resources in the area of e-administration.”
  • “… e-Administration, or electronic administration, refers to any of a number of mechanisms which convert what in a traditional office are paper processes into electronic processes, with the goal being to create a paperless office. This is an ICT tool, with the goal being to improve productivity and performance. …”
  • “… e-Administration is ‘the effective management of the coordination and control of business processes and the electronic information they create’. It has two fundamental objectives: to increase the efficiency of administrative processes within institutions and to lessen the administrative burden faced by all staff during this process. …”
  • “… I can’t help visualising Twitter as a loud hailer. And… it doesn’t necessarily matter how witty and apt your tweets might be if you’re stuck talking down the wrong end of it! As you tap your 140 characters into the Twitter dialogue box it is as if you are talking aloud to yourself, but with the added echoing effect of a loud hailer, broadcasting to all those – virtually – around you. …”