The future’s so bright?

What could possibly go wrong?

Ray-Ban StoriesLuxottica
Facebook, Inc. and Ray-Ban releases the next generation of smart glasses, Ray-Ban Stories. The highly anticipated collaboration brings forward a new way to seamlessly capture, share and listen through your most authentic moments. […]

We’re introducing an entirely new way for people to stay connected to the world around them and truly be present in life’s most important moments, and to look good while doing it,” said Andrew Bosworth, Vice President, Facebook Reality Labs.

I wish Ray-Ban’s Stories smart glasses were made by anyone but FacebookYahoo Finance
Whether or not you’re willing to make that investment largely depends on how you feel about Facebook and what you are hoping to get out of a pair of “smart glasses.” At best, they feel like a better, more polished version of Snapchat’s Spectacles. It’s still a novelty, but with decent audio, smart glasses are starting to feel a lot more useful. At worst, the glasses are yet another reminder of Facebook’s dominance.

Facebook announces launch of Ray-Ban Stories smart glassesThe Guardian
The company’s hardest sell might not be privacy, but the glasses themselves. Snapchat’s Spectacles are now in their third generation, with improvements each time, yet they’ve failed to catch the imagination of the target market. The company took a $40m write-down on the value of unsold inventory in 2017.

Facebook and Ray-Ban are rolling out smart glasses that actually look cool. Will anyone buy them?CNN
I couldn’t shake the feeling that I was getting away with something while wearing Ray-Ban Stories in public. As far as I could tell, nobody noticed anything unusual about the glasses while chasing my kids around a busy playground, even when I was taking numerous short videos. (It was impossible for me to tell, but perhaps the bright sunlight made the glasses’ white LED less noticeable.) I walked into stores with them on, took pictures of myself in mirrors, and nobody even blinked. It would have been easy to use these glasses to invade other people’s privacy. Was this accidentally furtive photo- and video-taking turning me into a Facehole?

Facebook’s new camera glasses are dangerously easy to useWIRED
During a dinner with friends last weekend, Peter wore the Ray-Ban Stories the whole time—and it wasn’t until he pointed out the tiny sensors embedded at the temples that friends noticed. Once they did, though, Facebook’s biggest issue didn’t take long to surface: “So, you’ve been recording the whole time?” one friend asked, only half joking. Similarly, Lauren recorded (then deleted) a conversation with an editor while fumbling with the glasses. The editor never noticed.

Smart glasses made Google look dumb. Now Facebook is giving them a try.The New York Times
Many of these privacy concerns are beside the point for technologists who see wearables as inexorable for society. For Mark Zuckerberg, Facebook’s chief executive, the ultimate goal is to eventually release a pair of smart glasses that fully augment reality, which puts a kind of virtual overlay onto the world in front of people.

That idea is yet another step on the road to the metaverse, Mr. Zuckerberg’s term for how parts of the virtual and actual world will eventually meld together and share different parts of each other.

Is it getting a little tiring, now, to keep responding to these type of stories with ‘just because we can, doesn’t mean we should’? I did, however, like the comment about determining someone’s age by their taking-a-photo gestures, at the end of this piece from the BBC’s Chris Fox.

Sending a message to WhatsApp

WhatsApp fined $267 million for breaching EU privacy lawThe Verge
Ireland’s Data Protection Commission (DPC) announced the decision in an 89-page summary (PDF), noting that WhatsApp did not properly inform EU citizens how it handles their personal data, including how it shares that information with its parent company.

WhatsApp hit with €225M privacy finePolitico
Ireland’s data regulator on Thursday fined WhatsApp €225 million for violating Europe’s privacy rules — a more than four-fold increase in the penalty compared to what the watchdog had initially proposed.

Ireland watchdog fines WhatsApp record sum for flouting EU data rulesThe Guardian
Four “very serious” infringements violated the core of GDPR, said Dixon. “They go to the heart of the general principle of transparency and the fundamental right of the individual to protection of his/her personal data which stems from the free will and autonomy of the individual to share his/her personal data in a voluntary situation such as this.” The violations affected an “extremely high” number of people, said the watchdog.

Adrian Weckler explains WhatsApp’s €225m fineIndependent.ie: YouTube
The Irish Data Protection Commissioner has imposed a €225m fine on Facebook-owned Whatsapp, Europe’s second largest penalty so far under GDPR privacy laws. However, it did so only after being ordered to raise the amount by an EU data oversight board.

WhatsApp fined €225m for not telling users how it shared data with FacebookFinancial Times
The WhatsApp ruling came after Luxembourg fined Amazon a record €746m in July for breaching GDPR and Ireland fined Twitter €450m in December for not informing regulators about a data leak within 72 hours. The Irish Data Protection Commission has more than two dozen ongoing investigations into big tech companies. Amazon has said it will appeal against its fine.

Facebook: Let us tell you WhatsApp – we don’t want to pay that €225m GDPR fineThe Register
It’s reported to be the heftiest fine ever issued by the DPC and the second-largest handed out under EU data protection laws. It’s also small change for WhatsApp’s parent Facebook, which made a $30bn profit in its latest financial year. The fine is about one per cent of the social network’s annual net income. […]

As well as the fine, the DPC has also ordered WhatsApp to take “a range of specified remedial actions” which some sources claim could make privacy policies even less user friendly.

The internet’s next leap forward?

Remember when virtual reality was supposed to be the next all-encompassing, technological paradigm? Or the Internet of Things? Well, hold on to your VR googles because the metaverse is coming! Mark says so.

Facebook wants us to live in the metaverseThe New Yorker
In a Facebook earnings call last week, Mark Zuckerberg outlined the future of his company. The vision he put forth wasn’t based on advertising, which provides the bulk of Facebook’s current profits, or on an increase in the over-all size of the social network, which already has nearly three billion monthly active users. Instead, Zuckerberg said that his goal is for Facebook to help build the “metaverse,” a Silicon Valley buzzword that has become an obsession for anyone trying to predict, and thus profit from, the next decade of technology.

Mark Zuckerberg wants to turn Facebook into a ‘metaverse company’ – what does that mean?The Conversation
In his quest to turn Facebook into a metaverse company, Zuckerberg is seeking to build a system where people move between virtual reality (VR), AR and even 2D devices, using realistic avatars of themselves where appropriate. Here they will work, socialise, share things and have other experiences, while still probably using the internet for some tasks such as searches which are similar to how we use it now. Owning not only the Facebook platform but also WhatsApp, Instagram and VR headset maker Oculus gives Zuckerberg a big head start in making this a reality.

Here’s how the man himself describes it, in an interview with The Verge.

Mark in the metaverse: Facebook’s CEO on why the social network is becoming ‘a metaverse company’The Verge
The metaverse is a vision that spans many companies — the whole industry. You can think about it as the successor to the mobile internet. And it’s certainly not something that any one company is going to build, but I think a big part of our next chapter is going to hopefully be contributing to building that, in partnership with a lot of other companies and creators and developers. But you can think about the metaverse as an embodied internet, where instead of just viewing content — you are in it. And you feel present with other people as if you were in other places, having different experiences that you couldn’t necessarily do on a 2D app or webpage, like dancing, for example, or different types of fitness.

For context, it would be helpful to read Neal Stephenson’s 1992 Snow Crash or Ernest Cline’s Ready Player One from 2011, recently made into a movie of the same name. Exciting, dynamic sci-fi thrillers, but not futures that I’d like as my present.

The metaverse has always been a dystopian ideaVICE
If it is coming, and if it is a big deal, then surprisingly few have paused to carefully consider the actual source of the metaverse, an undertaking which seems like a good idea, especially because that source is a deeply dystopian novel about a collapsed America that is overrun by violence and poverty. The metaverse was born in Neal Stephenson’s 1992 Snow Crash, where it serves as entertainment and an economic underbelly to a poor, desperate nation that is literally governed by corporate franchises. […]

Both books’ metaverses get at a common truism: there is something inherently dystopian in a future where humans abandon the real world in favor of an escapist and consumerist-oriented fully immersive digital one. To want to spend any serious amount of time in a metaverse, it must be made more appealing than reality, a feat which can be accomplished in one of two ways—either the world outside is already shitty enough to drive you into a glitch-prone, murder-filled alternative, or the fantasy of becoming someone else is compelling enough to consume you totally.

Is this all hype at the moment? Is there any real substance to these aspirations?

But as usual with such amorphous concepts and platform aspirations, there’s very little there. None of these luminaries, from Zuck to Nadella to Boz, seem capable of painting a coherent vision for what their particular metaverse will look or feel like, beyond gesturing at “presence” and a collection of apps, keywords, and old science fiction tropes. It is an odd vision built from a compendium of juvenile fantasies, perceived market opportunities, and overt dystopias.

Well, the author of that article might think so, but that’s not a view shared by venture capitalist Matthew Ball. He first wrote about the beginnings of the metaverse in 2018 …

Fortnite is the future, but probably not for the reasons you thinkMatthewBall.vc
The impending possibility (and broader inevitability) of the Metaverse is separate from whether Epic can, should or will pursue it. But it’s clear that Sweeney wants to build an open Metaverse before someone else builds a closed one. Many are trying.

… updated that in January 2020 …

The Metaverse: What it is, where to find it, who will build it, and FortniteMatthewBall.vc
This is why considering Fortnite as video game or interactive experience is to think too small and too immediately. Fortnite began as a game, but it quickly evolved into a social square. Its players aren’t logging in to “play”, per se, but to be with their virtual and real-world friends. Teenagers in the 1970s to 2010s would come home and spend three hours talking on the phone. Now they talk to their friends on Fortnite, but not about Fortnite. Instead, they talk about school, movies, sports, news, boys, girls and more. After all, Fortnite doesn’t have a story or IP – the plot is what happens on it and who is there.

… and then again in June 2021, with this extensive, nine-part essay, ‘The Metaverse Primer’.

A framework for the metaverseMatthewBall.vc
Since [the 2020 update], a lot has happened. COVID-19 forced hundreds of millions into Zoomschool and remote work. Roblox became one of the most popular entertainment experiences in history. Google Trends’ index on the phrase “The Metaverse” set a new “100” in March 2021. Against this baseline, use of the term never exceeded seven from January 2005 through to December 2020. With that in mind, I thought it was time to do an update – one that reflects how my thinking has changed over the past 18 months and addresses the questions I’ve received during this time, such as “Is the Metaverse here?”, “When will it arrive?”, and “What does it need to grow?”.

In this collection of essays, he dives into eight core categories; hardware, networking, computing power, virtual platforms, standards, payments, content and services, and user behaviour.

Each of these buckets is critical to the development of the Metaverse. In many cases, we have a good sense of how each one needs to develop, or at least where there’s a critical threshold (say, VR resolution and frame rates, or network latency). But recent history warns us not to be dogmatic about any specific path to, or idealized vision of, a fully functioning Metaverse. The internet was once envisioned as the ‘Information Superhighway’ and ‘World Wide Web’. Neither of these descriptions were particularly helpful in planning for 2010 or 2020, least of all in understanding how the world and almost every industry would be transformed by the internet.

Very extensive, and I can’t say I follow even half of it, but it all sounds very exciting. It’s nice to see Second Life getting a mention as a “proto-metaverse”, but I wish it was more involved.

Second Life 2021 review, documentary from inside the social metaverse – YouTube
Second Life is an open world 3D social virtual world, the precursor of the virtual reality or VR platforms we see today. But is it really on its way out of the Metaverse game as some believe? Or does it hold the keys to realizing the Metaverse as it is envisioned by many futurists and sci-fi authors? This short film seeks to answer those questions.

Hopefully this next social internet will result in a more positive future than the one envisaged in Keiichi Matsuda’s video, Hyper-reality, that I shared some time back.

Anyway, to round all this off, here are a couple of links from Dezeen on what real estate in this new digital universe might look like.

Artist Krista Kim sells “first NFT digital house in the world” for over $500,000Dezeen
Kim designed the home in 2020 to be a space that embodied her philosophy of meditative design and worked with an architect to render the house using Unreal Engine, software that is commonly used to create video games. She describes the house, which overlooks a moody mountain range and features an open-plan design and floor to ceiling glass walls, as a “light sculpture”.

Andrés Reisinger sells collection of “impossible” virtual furniture for $450,000 at auctionDezeen
Each of the virtual items can be placed in any shared 3D virtual space or “metaverse”, including open worlds such as Decentraland and Somnium Space and Minecraft. Alternatively, the 3D models can be used in virtual- and augmented-reality applications as well as development platforms such as Unity and Unreal Engine to create games, animations and CGI movies.

Timescales, though. The web’s already 30 years old, how long do we have to wait for all this? And how will we stop it going sour again?

More creepy corporate cuteness

I didn’t realise this blandly cute, aggressively friendly, dumbed down graphic design style we see absolutely everywhere on the web has a name.

Why does every advert look the same? Blame Corporate MemphisWired UK
It’s an aesthetic that’s often referred to as ‘Corporate Memphis’, and it’s become the definitive style for big tech and small startups, relentlessly imitated and increasingly parodied. It involves the use of simple, well-bounded scenes of flat cartoon figures in action, often with a slight distortion in proportions (the most common of which being long, bendy arms) to signal that a company is fun and creative. Corporate Memphis is inoffensive and easy to pull off, and while its roots remain in tech marketing and user interface design, the trend has started to consume the visual world at large. It’s also drawing intense criticisms from those within the design world.

“It really boils my piss to be honest,” says Jack Hurley, a Leeds-based illustrator who says his main output is “daft seaside posters.” Hurley was familiar with the style from Facebook’s login page, but had started to see the illustrations, with their sensible, slightly strange characters, while walking around his neighbourhood as well. “I live in a student area and there are some real scumbag letting agents,” he says. “Suddenly they’ve got all this marketing with the bendy-arm-people.”

There’s just so much of it, as this collection curated by tech writer Claire L Evans shows.

Corporate MemphisAre.na
Tracking the illustration style of choice in our tech dystopia.

But perhaps a better name for this style is Alegria.

Facebook AlegriaBUCK
A new style guide, illustration and animation system for the entire Facebook ecosystem. There’s many imitators, but there’s only one Alegria.

This video from Solar Sands explains more.

It starts with a critique of a ludicrous food delivery advert before going into more detail about this style and where it’s come from. But stick around for examples from the 1920s of this flat geometric style done right.

Doomed

Have you ever compared Facebook’s algorithmic autonomy and global reach to a Cold War era mechanism for assured nuclear destruction? Perhaps you should.

Facebook is a Doomsday MachineThe Atlantic
[I]t took the concept of “community” and sapped it of all moral meaning. The rise of QAnon, for example, is one of the social web’s logical conclusions. That’s because Facebook—along with Google and YouTube—is perfect for amplifying and spreading disinformation at lightning speed to global audiences. Facebook is an agent of government propaganda, targeted harassment, terrorist recruitment, emotional manipulation, and genocide—a world-historic weapon that lives not underground, but in a Disneyland-inspired campus in Menlo Park, California. […]

Megascale is nearly the existential threat that megadeath is. No single machine should be able to control the fate of the world’s population—and that’s what both the Doomsday Machine and Facebook are built to do. […]

[T]here aren’t enough moderators speaking enough languages, working enough hours, to stop the biblical flood of shit that Facebook unleashes on the world, because 10 times out of 10, the algorithm is faster and more powerful than a person. […]

In other words, if the Dunbar number for running a company or maintaining a cohesive social life is 150 people; the magic number for a functional social platform is maybe 20,000 people. Facebook now has 2.7 billion monthly users. […]

If the age of reason was, in part, a reaction to the existence of the printing press, and 1960s futurism was a reaction to the atomic bomb, we need a new philosophical and moral framework for living with the social web—a new Enlightenment for the information age, and one that will carry us back to shared reality and empiricism.

Those were the paragraphs that Patrick Tanguay highlighted in one of his recent newsletters. As much as I love reading about the horrors of Facebook — and social media more widely — I’m left wondering what the point of this piece was. Will attitudes really change after reading this, or is this just more confirmation bias? Take this paragraph, for instance.

These dangers are not theoretical, and they’re exacerbated by megascale, which makes the platform a tantalizing place to experiment on people. Facebook has conducted social-contagion experiments on its users without telling them. Facebook has acted as a force for digital colonialism, attempting to become the de facto (and only) experience of the internet for people all over the world. Facebook has bragged about its ability to influence the outcome of elections. Unlawful militant groups use Facebook to organize. Government officials use Facebook to mislead their own citizens, and to tamper with elections. Military officials have exploited Facebook’s complacency to carry out genocide. Facebook inadvertently auto-generated jaunty recruitment videos for the Islamic State featuring anti-Semitic messages and burning American flags.

That’s an appalling summary, unconscionable, how can this continue, something must be done etc etc. And yet here we are, nearly 3 billion users. Is it all being dismissed as tabloid exaggeration, resulting in nothing changing? A Doomsday that nobody notices?

And yet, he’s still here

Well, they voted. And counted. And waited.

Amid post-election anxiety, the internet copes with memesHyperallergic
An entire genre of internet memes emerged in the past few days to parody the unbearable slowness of Nevada’s vote count. Final results in the Silver State might not be announced until Saturday or Sunday, according to election officials. Without offending the dedicated poll workers and volunteers who are counting the votes in Nevada, the memes flooding the internet are fair in their assessment that the state is taking its sweet time to announce its election results.

And waited.

Nation never wants to see color red or blue ever againThe Onion
Exhausted after 48 hours of following cable news coverage and continually refreshing their web browsers, Americans from all 50 states and the District of Columbia told reporters Thursday they do not want to see the color red or the color blue in any context or for any reason ever again.

And eventually —

Joe Biden captures the White HouseThe Economist
The Republican president falsely claims to have won the election, says it is rigged and has filed multiple lawsuits to try to disrupt the vote-count. But however he may rage he is only the fourth president in a century to have failed to win re-election. He is also the first president since Benjamin Harrison, in 1892, to have lost the popular vote twice. That underlines not only Mr Trump’s unpopularity but also the advantages his party draws from America’s electoral system.

At the moment Biden has 77,083,979 votes to Trump’s 72,159,215. You would think, given the last four years, that it would have been a landslide.

Lest we forget the horrors: A catalog of Trump’s worst cruelties, collusions, corruptions, and crimes: The complete listing (so far): Atrocities 1- 967McSweeney’s Internet Tendency
Early in President Trump’s term, McSweeney’s editors began to catalog the head-spinning number of misdeeds coming from his administration. We called this list a collection of Trump’s cruelties, collusions, and crimes, and it felt urgent then to track them, to ensure these horrors — happening almost daily — would not be forgotten.

But I wonder how many of those 967 (!) misdeeds have simply been dismissed as fake news by his base.

What is the internet doing to boomers’ brains?HuffPost UK
It has become a familiar story: The older relative, the intensifying Fox News habit, the alarming Facebook posts, the inevitable detachment from reality. Losing a parent to the conservative cyber-swamp is such a common experience among millennials that it has produced an entire sub-genre of documentaries, books and online support groups. What it has not produced, however, is a satisfying answer to a simple question: What is the internet doing to our parents’ brains?

You can’t just blame Facebook or ‘the internet’ for this, though.

The misinformation media machine amplifying Trump’s election liesThe Guardian
Trump himself is the largest source of election misinformation; the president has barely addressed the public since Tuesday except to share lies and misinformation about the election. But his message attacking the electoral process is being amplified by a host of rightwing media outlets and pundits who appear to be jockeying to replace Fox News as the outlet of choice for Trumpists – and metastasizing on platforms such as Facebook and YouTube.

What a strange country. But should we have been surprised?

I guess I just expected a little more from this countryMcSweeney’s Internet Tendency
How can a nation capable of turning the simple act of revealing the gender of your child into a wildfire that burns down an entire state be so insistent on screwing things up? How could a country, one that birthed the timeless love story of 30 brown-haired white guys named Chad competing in an elimination contest for the chance to marry a woman, lack the emotional depth required to make the right decision for the future of all of us? How could a people that had to be explicitly told not to eat Tide Pods be so short-sighted? Or are some things simply beyond explanation?

Trump’s not taking this loss well, to say the least.

Trump is attempting a coup in plain sightVox
The Trump administration’s current strategy is to go to court to try and get votes for Biden ruled illegitimate, and that strategy explicitly rests on Trump’s appointees honoring a debt the administration, at least, believes they owe. One of his legal advisers said, “We’re waiting for the United States Supreme Court — of which the President has nominated three justices — to step in and do something. And hopefully Amy Coney Barrett will come through.”

Trump won’t accept defeat. Ever.The Atlantic
The Trump family being what it is, expect the illegitimacy myth to be exploited for commercial purposes too. Paradoxically, Trump’s loss may well increase the loyalty of his most ardent fans, who will be angry that he has been unfairly deprived of his rightful role. They will now become loyal purchasers of flags, ties, MAGA hats, maybe even degrees at a revived Trump University. They could become the customer base for Trump TV, a media company that will set itself up as the rival to his brand-new enemies on Fox. Maybe they will buy tickets to rallies and other public events where he plays familiar old hits such as “Lock Her Up” and “Stop the Count.”

He’ll be kept busy, when eventually he does go.

6 lawsuits Donald Trump is going to have to deal with when he leaves officeCNN
Aside from those half-dozen suits is the question of whether Trump could be charged with obstruction of justice for his attempts to impede and inhibit the investigation into the 2016 election and Russia’s role in it by special counsel Robert Mueller. In a back-and-forth during congressional testimony in July 2019, Mueller, a former FBI director, suggested that he believed Trump could be charged once he left office.

But will that really be the end of him?

Trump, who never admits defeat, mulls how to keep up fightAP News
Would Trump ever concede? “I doubt it,” said Trump’s longtime friend and adviser Roger Stone, whose prison sentence was commuted by Trump in July. Stone asserted that Biden, as a result, will have “a cloud over his presidency with half the people in the country believing that he was illegitimately elected.” Allies suggested that if Trump wants to launch a media empire in coming years, he has an incentive to prolong the drama. So, too, if he intends to keep the door open to a possible 2024 comeback — he would be only a year older than Biden is now.

What a horrid thought.

Update 26/11/2020

What if Trump won’t leave the White House? A hostage negotiator, an animal-control officer, and a toddler whisperer have adviceThe Boston Globe
Give him a five-minute warning, use food as a lure, remind him he has something to live for.

Will we get the future we deserve?

I have to admit this Plandemic conspiracy theory has somewhat passed me by. It sounds bonkers, to say the least.

Fact-checking Judy Mikovits, the controversial virologist attacking Anthony Fauci in a viral conspiracy videoScience
Mikovits: Wearing the mask literally activates your own virus. You’re getting sick from your own reactivated coronavirus expressions, and if it happens to be SARS-CoV-2, then you’ve got a big problem.

It’s not clear what Mikovits means by “coronavirus expressions.” There is no evidence that wearing a mask can activate viruses and make people sick.

Mikovits: Why would you close the beach? You’ve got sequences in the soil, in the sand. You’ve got healing microbes in the ocean in the salt water. That’s insanity.

It’s not clear what Mikovits means by sand or soil “sequences.” There is no evidence that microbes in the ocean can heal COVID-19 patients.

It’s worrying how mainstream these ludicrous conspiracies are becoming.

The Plandemic conspiracy has a wild new fan club: Facebook momsWired UK
Across Facebook, the Plandemic video was shared on hundreds of community groups. Its appearance was often incongruous, akin to the conspiracy theorist Robert F. Kennedy, Jr. turning up uninvited to your village’s summer barbecue and telling everyone that vaccines are going to kill their children. The spread of the conspiracy theory on otherwise banal community groups reveals a perilous new reality: one where the coronavirus pandemic has taken dangerous, fringe views and planted them firmly in the minds of scores of ordinary people. And, as with the anti-vaccination movement, the Plandemic conspiracy theory has resonated particularly strongly amongst women – often young mothers. […]

The unprecedented success of the Plandemic video is part of a growing trend: of conspiracy theorists using the coronavirus pandemic to seek out ever larger audiences. For this to work, they have changed tack. While poorly-produced, hour-long rant videos and clumsy memes still persist, the Plandemic was notable for its higher production values. This added slickness is central to efforts to attract new believers. And it’s working.

The video’s long gone now, taken down in an attempt to stop the spread of misinformation. But even that’s not straightforward.

[T]he messaging around the Plandemic was designed for it to be censored – Mikovits, so the conspiracy theory went, had been silenced, now she was speaking out, but soon the big technology platforms would censor her again. The big technology platforms dutifully obliged, not by limiting the spread of the conspiracy theory but by simply deleting it. This created the perfect storm – a Streisand effect that boosted the conspiracy theory still further.

It may feel like a US-only problem, but that’s far from the case, sadly. Here’s another Wired UK article from earlier this year, before our current lockdown had properly begun. Facebook, again.

How Facebook turned into a coronavirus conspiracy hellholeWired UK
The posts, which are filling innocuous Facebook groups normally dedicated to political discussions and flight deals, are a strange evolution of conspiracy theories that have been knocking around the internet for years. One much-mooted theory, for example, is that the coronavirus has been caused by radiation from 5G masts. […]

Other Facebook groups keen on coronavirus conspiracies include “We Support Jeremy Corbyn”, “I’M A BREXITEER” and the “Jacob Rees-Mogg Appreciation Group”, with hundreds of posts and tens of thousands of reactions. These posts incorporate political conspiracies – for instance, one post on the “We Support Jeremy Corbyn Facebook” group, states that “people have bugs like this all the time, the media are basically covering up the economic global crash which is coming and also the Brexit shit show.”

It’s easy to feel despondent, reading all this — we’re just too stupid to help ourselves, we’re going to get the future we deserve. But it’s important to remember that, however noisy all these scared stupid bigoted idiots people are, and however much attention the media gives them, the vast majority of us are sensible and keeping it together. Right?

Coronavirus, ‘Plandemic’ and the seven traits of conspiratorial thinkingThe Conversation
Understanding and revealing the techniques of conspiracy theorists is key to inoculating yourself and others from being misled, especially when we are most vulnerable: in times of crises and uncertainty.

Get the facts, before it’s too late

Rather than bringing us together, social media can often pull us apart. We all know this, and it seems the platforms themselves know this too.

Facebook executives shut down efforts to make the site less divisiveWSJ
“Our algorithms exploit the human brain’s attraction to divisiveness,” read a slide from a 2018 presentation. “If left unchecked,” it warned, Facebook would feed users “more and more divisive content in an effort to gain user attention & increase time on the platform.”

But of course the platforms aren’t solely to blame. The users have to take some responsibility for what they write and share. Take this user, for example, just your typical conspiracy theorist.

See those little ‘Get the facts’ warning labels, suggesting he’s spreading fake news making unsubstantiated claims?

Twitter labels Trump’s false claims with warning for first timeThe Guardian
The company’s decision on Tuesday afternoon to affix labels to a series of Trump tweets about California’s election planning is the result of a new policy debuted on 11 May. They were applied – hours after the tweets initially went out – because Trump’s tweets violated Twitter’s “civic integrity policy”, a company spokeswoman confirmed, which bars users from “manipulating or interfering in elections or other civic processes”, such as by posting misleading information that could dissuade people from participating in an election.

He didn’t like that, as you can imagine, and is trying to retaliate.

Trump to sign executive order on social media on Thursday: White HouseReuters
The officials gave no further details. It was unclear how Trump could follow through on the threat of shutting down privately owned companies including Twitter Inc. The dispute erupted after Twitter on Tuesday for the first time tagged Trump’s tweets about unsubstantiated claims of fraud in mail-in voting with a warning prompting readers to fact check the posts.

But is this just the beginning?

Trump sows doubt on voting. It keeps some people up at night.The New York Times
The anxiety has intensified in recent weeks as the president continues to attack the integrity of mail voting and insinuate that the election system is rigged, while his Republican allies ramp up efforts to control who can vote and how. Just last week, Mr. Trump threatened to withhold funding from states that defy his wishes on expanding mail voting, while also amplifying unfounded claims of voter fraud in battleground states. […]

The task force began with 65 possibilities before narrowing the list early this year to eight potential calamities, including natural disasters, a successful foreign hack of voting machines, a major candidate’s challenging the election and seeking to delegitimize the results, and a president who refuses to participate in a peaceful transfer of power. Among the scenarios they eliminated when making final cuts in January, ironically, was a killer pandemic that ravaged the country and kept people homebound before Election Day.

That election’s going to be interesting, to say the least.

And then what?

So here in the UK we’re to have another three weeks of lockdown. I’m not sure what state I’ll be in after that, I’m already starting to fray at the edges. What’s keeping me up all night isn’t so much how we’ll get through these next few weeks, but what comes after?

Our pandemic summerThe Atlantic
The pandemic is not a hurricane or a wildfire. It is not comparable to Pearl Harbor or 9/11. Such disasters are confined in time and space. The SARS-CoV-2 virus will linger through the year and across the world. “Everyone wants to know when this will end,” said Devi Sridhar, a public-health expert at the University of Edinburgh. “That’s not the right question. The right question is: How do we continue?”

Not a clue. We sit around and wait for a vaccine, but until then— what?

After social distancing, a strange purgatory awaitsThe Atlantic
We will get used to seeing temperature-screening stations at public venues. If America’s testing capacity improves and results come back quickly, don’t be surprised to see nose swabs at airports. Airlines may contemplate whether flights can be reserved for different groups of passengers—either high- or low-risk. Mass-transit systems will set new rules; don’t be surprised if they mandate masks too.

Can things just go back to how they were before?

Welcome to our new timelineKottke
I’m wondering — how many people are aware that this is going to be our reality for the next few years? There is no “normal” we’re going back to, only weird uncharted waters.

We’re all struggling with it. I know I am. Thankfully, help is still around.

Stephen Fry’s tips for managing virus-based anxietyBBC News
Stephen Fry has been giving advice on dealing with anxiety and stress whilst self-isolating during the coronavirus pandemic. He told the BBC’s Andrew Marr “anxiety and stress are almost as virulent as this coronavirus”.

Some people, however, are less than helpful.

Facebook will add anti-misinformation posts to your News Feed if you liked fake coronavirus newsThe Verge
Today’s update follows a scathing report by nonprofit group Avaaz, which called the site an “epicenter of coronavirus misinformation” and cited numerous posts containing dangerous health advice and fake cures. The company pushed back on this accusation, saying it’s removed “hundreds of thousands of pieces of misinformation” in the past weeks.

Too soon?

The coronavirus outbreak continues apace, but has China turned the corner?

With its epidemic slowing, China tries to get back to workThe Economist
So along with reporting the number of new infections every day, officials are now reporting on the number of reopened businesses in their territories. The province of Zhejiang, a manufacturing powerhouse and home to Yiwu, leads the country so far, with 90% of its large industrial enterprises having restarted. But many of these are running at low capacities. Jason Wang is a manager with a clothing company that sells winter coats at Yiwu International Trade City. His factory started up again but only half of his employees have returned. “The government, enterprises, workers—everyone is making a gamble in restarting. But we have no choice, we have to make a living,” he says.

Meanwhile.

China pushes all-out production of face masks in virus fightNikkei Asian Review
Companies ranging from state-owned carmakers to oil producers are installing production lines as the government aims to raise output by at least 70%. But it will not be easy to meet demand from 1.4 billion people desperate for a measure of protection against infection.

Iran’s Deputy Health Minister has tested positive for coronavirusBuzzFeed News
Iraj Harirchi, the head of Iran’s anti-coronavirus task force, tested positive a day after a news conference where he appeared visibly sick. He wasn’t wearing a mask.

Coronavirus has now spread to every continent except AntarcticaCNN
Public health officials warned Wednesday that the spread of the novel coronavirus is inching closer toward meeting the definition of a global pandemic, as the number of cases outside mainland China continues to grow, including in South Korea where a US soldier has tested positive for the virus.

Rush Limbaugh: Coronavirus is being ‘weaponized’ by Chinese communists to ‘bring down’ TrumpMediaite
“It looks like the coronavirus is being weaponized as yet another element to bring down Donald Trump,” claimed Limbaugh. “I want to tell you the truth about the coronavirus…. The coronavirus is the common cold, folks.”

Pianist Yuja Wang issues emotional reply after critics shame her for wearing glasses on stageClassic FM
“Humiliated” after being detained at the airport, Yuja Wang says she delivered the recital in sunglasses to hide her tears.

How the coronavirus revealed authoritarianism’s fatal flawThe Atlantic
China’s use of surveillance and censorship makes it harder for Xi Jinping to know what’s going on in his own country.

Mass coronavirus testing to be launched in Britain to uncover how far disease has spreadThe Telegraph
Thousands of Britons will be tested by GPs for coronavirus, amid fears that the explosion of cases in Europe means there could be far more cases in the UK than are known about.

Facebook is banning ads that promise to cure the coronavirusBusiness Insider
In a statement, a spokesperson told Business Insider: “We recently implemented a policy to prohibit ads that refer to the coronavirus and create a sense of urgency, like implying a limited supply, or guaranteeing a cure or prevention.”

I’ll just share this here, too.

An authentic 16th century plague doctor mask preserved and on display at the German Museum of Medical HistoryDesign You Trust
The mask had glass openings in the eyes and a curved beak shaped like a bird’s beak with straps that held the beak in front of the doctor’s nose. The mask had two small nose holes and was a type of respirator which contained aromatic items. The beak could hold dried flowers (including roses and carnations), herbs (including mint), spices, camphor, or a vinegar sponge.

too-soon-2

Technologically grim tales

What a way to end 2019.

The most dangerous people on the internet this decadeWired
In some cases these figures represent dangers not so much to public safety, but to the status quo. We’ve also highlighted actual despots, terrorists, and saboteurs who pose a serious threat to lives around the world. As the decade comes to a close, here’s our list of the people we believe best characterize the dangers that emerged from the online world in the last 10 years—many of whom show no signs of becoming any less dangerous in the decade to come.

It’s not just the people that are alarming, it’s the technology too, and what can be done with it, like this investigation into the smartphone tracking industry. (I didn’t even realise there was such an industry.)

technologically-grim-tales

Twelve million phones, one dataset, zero privacyThe New York Times
Every minute of every day, everywhere on the planet, dozens of companies — largely unregulated, little scrutinized — are logging the movements of tens of millions of people with mobile phones and storing the information in gigantic data files. The Times Privacy Project obtained one such file, by far the largest and most sensitive ever to be reviewed by journalists. It holds more than 50 billion location pings from the phones of more than 12 million Americans as they moved through several major cities, including Washington, New York, San Francisco and Los Angeles.

Each piece of information in this file represents the precise location of a single smartphone over a period of several months in 2016 and 2017.

But perhaps there’s some room for optimism? Here’s the New York Times again, gazing into their crystal ball.

technologically-grim-tales-2

No more phones and other tech predictions for the next decadeThe New York Times
There has been a lot of gnashing and wailing about screen addiction, “sharenting” and the myriad other negative effects of all the devices we have come to rely on. (I am guilty as charged.) These gadgets have been designed to hook you, not unlike sugar or cigarettes or gambling or opiates. The well known techie Tristan Harris calls it “human downgrading” — and he’s right. But there is yet another opportunity here to push for design ethics, a movement that I think will gain traction as we all assess what our dives into digital have done to humanity. While our tech devices have, on the whole, been good for most people, there is a true business opportunity in making them work more efficiently and without a reliance on addiction. Whether we move toward more intuitively created tech that surrounds us or that incorporates into our bodies (yes, that’s coming), I am going to predict that carrying around a device in our hand and staring at it will be a thing of the past by 2030. And like the electrical grid we rely on daily, most tech will become invisible.

I love the sentiment, but remain very doubtful.

Happy New Decade

Happy New Year, and all that. At last, we’re in a decade with a normal name.

decades

Decadesxkcd

2020 is such a futuristic-sounding year.

It’s 2020 and you’re in the futureWait But Why
It’s also weird that to us, the 2020s sounds like such a rad futuristic decade—and that’s how the 1920s seemed to people 100 years ago today. They were all used to the 19-teens, and suddenly they were like, “whoa cool we’re in the twenties!” Then they got upset thinking about how much farther along in life their 1910 self thought they’d be by 1920.

To give us a sense of the decade we’ve just left behind, here, via Kottke, is a list of all the best ‘best of’ lists, if that makes sense.

Lists: Best of the 2010s decade
This page, compiled by @fimoculous, aggregates all of the lists related to 2010s decade.

As well as what you’d expect to find (34 lists in the Books category, and 120 lists in the Film category), there are a few more interesting ones.

Here’s an extra one to add to the list, before our futuristic hubris catches up with us.

From Glass to Fire Phone, these were the decade’s top tech flopsWired UK
Facebook Portal: In 2018, though, a scandal-infected Facebook was attempting to put out fire after fire – the Cambridge Analytica breach, Russian troll ads, the UN’s report on its role in Myanmar. With Facebook the absolute worst word in privacy and trust, no-one wanted a Facebook camera and microphone in their homes, especially one which the company admitted would track call data in order to serve ads to users.

Hiding behind cuteness

Earlier, I shared an article about the cute infantilization of corporate logos. It seems there’s a corresponding drift towards patronising, cartoony blandness in illustration too.

Don’t worry, these gangly-armed cartoons are here to protect you from big techEye on Design
How do the cheerful, Mastisse-like illustrations that fill up the corners of any given Facebook page temper the expectations of people using these platforms? Their palpable joy is friendly, approachable, inviting, even—all of which translates to trustworthiness. Facebook has of course, proven to be one of the most untrustworthy public-facing companies in the world, repeatedly spying on users and leaking private data with impunity. Between the Cambridge Analytica scandal and other outrageous mishandlings like Facebook’s role in inciting genocidal violence in Burma, the company’s public persona is now more than ever in need of a face-lift. As a quasi-monopoly, Facebook seems to never pay for its sins in terms of usership decline—we’re all still there, staring at pages that have become cuter and bubblier as the company they represent grows more and more powerful.

hiding-behind-cuteness-1

Quitting your pocket slot machine

Political misinformation, privacy screw-ups , harmful and manipulative content — let’s just switch it off.

The case for deleting your social media accounts & doing valuable “deep work” instead, according to Prof. Cal NewportOpen Culture
As for the claim that we should join him in the wilderness of the real—his argument is persuasive. Social media, says Newport, is not a “fundamental technology.” It is akin to the slot machine, an “entertainment machine,” with an insidious added dimension—the soul stealing. Paraphrasing tech guru and iconoclast Jaron Lanier, Newport says, “these companies offer you shiny treats in exchange for minutes of your attention and bytes of your personal data, which can then be packaged up and sold.” But like the slot machine, the social media network is a “somewhat unsavory source of entertainment” given the express intent of its engineers to make their product “as addictive as possible,” comparable to what dietitians now call “ultra-processed foods”—all sugar and fat, no nutrients.

It’s from three years ago now, but doesn’t get any less relevant.

Quit social media | Dr. Cal NewportYouTube
‘Deep work’ will make you better at what you do. You will achieve more in less time. And feel the sense of true fulfillment that comes from the mastery of a skill.

A life in print

Last year, Facebook gave us the option to download all our data. Katie Day Good, an avid Facebook user since the early days, took them up on the offer and, perhaps because of her former interest in scrapbooking, decided to print it all out…

Why I printed my Facebook
Other files were less amusing. “Advertisers Who Uploaded a Contact List With Your Information” was a 116-page roster of companies, most of which I had never heard of, that have used my data to try to sell me things. The document called “Facial Recognition Code” was disturbingly brief and indecipherable, translating my face into a solid block of jumbled text—a code that only Facebook’s proprietary technology can unlock—about 15 rows deep. Some documents held secrets, too. “Search History” revealed an embarrassingly detailed record of my personal obsessions and preoccupations over the years. Crushes, phobias, people I have argued with and envied―this was the information I never wanted to post on Facebook, but instead had asked Facebook to help me find. This information, along with the facial recognition codes of my children (which were not included in the .zip file, but which I assume Facebook owns), is the data I most wish I could scrub from the servers of the world.

All told, my Facebook archive was 10,057 pages long.

More data breach fines

Flying off to a nice hotel somewhere?

British Airways gets hammered with a record £183m fine for data breach
The incident came to light last September, when British Airways revealed that a sophisticated hack had led to 380,000 customer accounts being compromised, although that initial figure turned out to be an underestimation, with some 500,000 people actually affected, the ICO reckons.

Those folks had the likes of names, addresses, emails, credit card numbers and expiry dates – as well as the security codes on the rear of cards – stolen over a two-week period beginning on August 21, we were told at the time. Although the ICO claims that the thefts began occurring as early as June 2018.

Marriott to face £99 million GDPR fine from ICO over November 2018 data breach
The breach revealed in November 2018 involved the leak of 500 million customer records from the guest reservation database of Marriott’s Starwood Hotels and Resorts division. The attackers – who are unknown but believed to have links with China’s Ministry of State Security – appear to have had access to the system since 2014.

The organisation only became aware of the compromise in September 2018 following an alert from an internal security tool over an attempt to gain access to the reservation system. The company claims that it “quickly engaged” a group of security experts to investigate the apparent attack and “learned during the investigation that there had been unauthorised access to the Starwood network since 2014”.

Meanwhile.

Facebook’s $5 billion FTC fine is an embarrassing joke
Facebook’s stock went up after news of a record-breaking $5 billion FTC fine for various privacy violations broke today. That, as The New York Times’ Mike Isaac points out, is the real story here: the United States government spent months coming up with a punishment for Facebook’s long list of privacy-related bad behavior, and the best it could do was so weak that Facebook’s stock price went up. […]

From some other perspectives, that $5 billion fine is a big deal, of course: it’s the biggest fine in FTC history, far bigger than the $22 million fine levied against Google in 2012. And $5 billion is a lot of money, to be sure. It’s just that like everything else that comes into contact with Facebook’s scale, it’s still entirely too small: Facebook had $15 billion in revenue last quarter alone, and $22 billion in profit last year. […]

That’s actually the real problem here: fines and punishments are only effective when they provide negative consequences for bad behavior. But Facebook has done nothing but behave badly from inception, and it has only ever been slapped on the wrist by authority figures and rewarded by the market. After all, Facebook was already under a previous FTC consent decree for privacy violations imposed in 2011, and that didn’t seem to stop any of the company’s recent scandals from happening. As Kara Swisher has written, you have to add another zero to this fine to make it mean anything.

A ‘fake’ arms race, for real

This essay from Cailin O’Connor, co-author of The Misinformation Age: How False Beliefs Spread, frames the issue of online misinformation as an arms race.

The information arms race can’t be won, but we have to keep fighting
What makes this problem particularly thorny is that internet media changes at dizzying speed. When the radio was first invented, as a new form of media, it was subject to misinformation. But regulators quickly adapted, managing, for the most part, to subdue such attempts. Today, even as Facebook fights Russian meddling, WhatsApp has become host to rampant misinformation in India, leading to the deaths of 31 people in rumour-fuelled mob attacks over two years.

Participating in an informational arms race is exhausting, but sometimes there are no good alternatives. Public misinformation has serious consequences. For this reason, we should be devoting the same level of resources to fighting misinformation that interest groups are devoting to producing it. All social-media sites need dedicated teams of researchers whose full-time jobs are to hunt down and combat new kinds of misinformation attempts.

I know I’m a pretty pessimistic person generally, but this all sounds quite hopeless. Here’s how one group of people is responding to the challenge of misuse of information and fake videos — by producing their own.

This deepfake of Mark Zuckerberg tests Facebook’s fake video policies
The video, created by artists Bill Posters and Daniel Howe in partnership with advertising company Canny, shows Mark Zuckerberg sitting at a desk, seemingly giving a sinister speech about Facebook’s power. The video is framed with broadcast chyrons that say “We’re increasing transparency on ads,” to make it look like it’s part of a news segment.

“We will treat this content the same way we treat all misinformation on Instagram,” a spokesperson for Instagram told Motherboard. “If third-party fact-checkers mark it as false, we will filter it from Instagram’s recommendation surfaces like Explore and hashtag pages.”

Oh Facebook, what have you done now?

The Register nails it, once again.

Let’s spin Facebook’s Wheel of Misfortune! Clack-clack-clack… clack… You’ve won ‘100s of millions of passwords stored in plaintext’
Facebook today admitted it stored “some” of its addicts’ account passwords in a plaintext readable format. For “some”, read hundreds of millions.

The antisocial network quietly made the mea culpa in a statement that followed its breathless announcement of the Oculus Rift S Virtual Reality headset. The password snafu confession was, as far as we can tell, forthcoming from the Silicon Valley giant only after investigative journalist Brian Krebs blew the lid off the blunder.

Other news sources are happy to pile in, of course.

Why Facebook waited 3 months to disclose its latest privacy screw-up
We reached out to Facebook in an attempt to answer this question, but unsurprisingly received no response as of press time. Troy Hunt, a security researcher perhaps best known for running the breach disclosure site HaveIBeenPwned, was significantly more willing to chat.

“I suspect Facebook decided not to initially disclose the issue as they had no evidence of the data being used maliciously,” he wrote over Twitter direct message. “I can understand that position insofar as whilst the storage was clearly improper, without a compromise of the stored data the impact on customers would have been zero.”

This, of course, assumes that the passwords weren’t improperly accessed. Facebook claims as much in its blog post, but that requires you to trust Facebook. Which, well, you’d be forgiven for not jumping at the opportunity.

They’re all talking about whether these plaintext passwords were accessed by Facebook staff, whether anything malicious happened, but I think they’re missing a question — how did this happen?

Facebook’s own statement:

Keeping passwords secure

Or rather, not keeping them secure.

As part of a routine security review in January, we found that some user passwords were being stored in a readable format within our internal data storage systems. This caught our attention because our login systems are designed to mask passwords using techniques that make them unreadable.

Obviously not designed well enough, because that didn’t happen this time.

In line with security best practices, Facebook masks people’s passwords when they create an account so that no one at the company can see them.

No it doesn’t.

In security terms, we “hash” and “salt” the passwords, including using a function called “scrypt” as well as a cryptographic key that lets us irreversibly replace your actual password with a random set of characters. With this technique, we can validate that a person is logging in with the correct password without actually having to store the password in plain text.

Yes yes yes, that’s all well and good, but that didn’t happen this time, because— ? Who knows, perhaps they’ll tell us the next time this happens?

Breaking up is hard to do

The techlash continues.

Elizabeth Warren proposes breaking up tech giants like Amazon and Facebook
At a rally in Long Island City, the neighborhood that was to be home to a major new Amazon campus, Ms. Warren laid out her proposal calling for regulators who would undo some tech mergers, as well as legislation that would prohibit platforms from both offering a marketplace for commerce and participating in that marketplace.

“We have these giants corporations — do I have to tell that to people in Long Island City? — that think they can roll over everyone,” Ms. Warren told the crowd, drawing applause. She compared Amazon to the dystopian novel “The Hunger Games,” in which those with power force their wishes on the less fortunate.

“I’m sick of freeloading billionaires,” she said.

She’s far from the lone voice on this issue.

Elizabeth Warren is right – we must break up Facebook, Google and Amazon
The current effort is bipartisan. At a Senate hearing I attended last week, the arch-conservative Missouri Republican Josh Hawley asked me, rhetorically: “Is there really any wonder that there is increased pressure for antitrust enforcement activity, for privacy activity when these companies behave in the way that they do?”

Hawley added: “Every day brings some creepy new revelation about these companies’ behaviors. Of course the public is going to want there to be action to defend their rights. It’s only natural.”

House of Lords report calls for digital super-regulator
The chair of the committee, Lord Gilbert of Panteg, called on the government to be less reactive in how it responds to digital risks: “The government should not just be responding to news headlines but looking ahead so that the services that constitute the digital world can be held accountable to an agreed set of principles,” he said.

“Self-regulation by online platforms is clearly failing and the current regulatory framework is out of date. The evidence we heard made a compelling and urgent case for a new approach to regulation. Without intervention, the largest tech companies are likely to gain ever more control of technologies which extract personal data and make decisions affecting people’s lives.”

You can always take matters into your own hands.

Goodbye Big Five
Reporter Kashmir Hill spent six weeks blocking Amazon, Facebook, Google, Microsoft, and Apple from getting my money, data, and attention, using a custom-built VPN. Here’s what happened.

Needless to say, it didn’t go well.

Fascinating and horrifying

Thirty years after it all started, the web is a very strange place indeed.

The Communal Mind: Patricia Lockwood travels through the internet
A few years ago, when it suddenly occurred to us that the internet was a place we could never leave, I began to keep a diary of what it felt like to be there in the days of its snowy white disintegration, which felt also like the disintegration of my own mind. My interest was not academic. I did not care about the Singularity, or the rise of the machines, or the afterlife of being uploaded into the cloud. I cared about the feeling that my thoughts were being dictated. I cared about the collective head, which seemed to be running a fever. But if we managed to escape, to break out of the great skull and into the fresh air, if Twitter was shut down for crimes against humanity, what would we be losing? The bloodstream of the news, the thrilled consensus, the dance to the tune of the time. The portal that told us, each time we opened it, exactly what was happening now. It seemed fitting to write it in the third person because I no longer felt like myself. Here’s how it began.

Some parts are much worse than others. Here’s a depressing look into the world of Facebook moderators; what they go through, what they have to put up with, how they are damaged as a result. I can’t help but wonder if the ends justify the means — do we really need all this?

The Trauma Floor: The secret lives of Facebook moderators in America
Over the past three months, I interviewed a dozen current and former employees of Cognizant in Phoenix. All had signed non-disclosure agreements with Cognizant in which they pledged not to discuss their work for Facebook — or even acknowledge that Facebook is Cognizant’s client. The shroud of secrecy is meant to protect employees from users who may be angry about a content moderation decision and seek to resolve it with a known Facebook contractor. The NDAs are also meant to prevent contractors from sharing Facebook users’ personal information with the outside world, at a time of intense scrutiny over data privacy issues.

But the secrecy also insulates Cognizant and Facebook from criticism about their working conditions, moderators told me.

It’s not just a problem with Facebook, of course.

Suicide instructions spliced into kids’ cartoons on YouTube and YouTube Kids
Suicide tips stashed in otherwise benign cartoons are just the latest ghastly twist in the corruption of kids’ content on YouTube and YouTube Kids. For years, the video-sharing company has struggled with a whack-a-mole-style effort to keep a variety of disturbing and potentially scarring content out of videos targeting children.